Serena Biasini is a dynamic professional with a passion for communication and hospitality. With a degree in corporate communication and over a decade of experience in the hotel industry and communication sector, Serena has become an expert in her field.
Her journey began with six years of dedicated service as a receptionist, where she honed her interpersonal skills and developed a deep understanding of guest satisfaction. Building upon this foundation, Serena transitioned into communication, crafting compelling narratives and strategies to connect brands with their audiences.
Driven by innovation and creating exceptional experiences, Serena embarked on a new venture, founding her agency specializing in concierge administration services and communication. Through her agency, she has elevated the standards of hospitality, providing tailored solutions that exceed expectations and leave a lasting impression.
